cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
hankafer
New member
1 0 0 0
Message 1 of 1
120
Flag Post

printer shows blinking lights on panel but no paper jam

HP Recommended
HP M454dn
macOS 11.0 Big Sur

M454dn printer got hung up when it ran out of paper in middle of print job. I turned it off because of time needed to get paper. After adding paper, now orange triangle and green circle lights just blink, but printer is otherwise dysfunctional and offline. Can not find it on network despite it being connected with ethernet cord to router. Pushing OK and "return" button near display window have no effect. It looks like it needs a reset but turning it off and on does not do that, nor to pressing buttons affect it. 

What do to. Only 1 year old, until now worked beautifully.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation