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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
macOS 10.15 Catalina

My printer was working fine. When I went to enter a print job a message came up asking if I wanted to be connected to the wireless printing. I responded NO as my printer is hard wired. Now I cannot print. What do I need to do to get my printer back on line?

1 REPLY 1
HP Recommended

@AMY212

 

Welcome to the HP support community.

 

Provide the printer model number or the product number fur further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

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