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HP OfficeJet Pro 6968 All-in-One Printer

Slonaker_0-1716699492735.pngsetup incomplete

because of metered connection

 

what does that mean and how do i fix

 

please help

then printer shows paper jam there is no paper jam

 

2 REPLIES 2
HP Recommended

not offline

HP Recommended

@Slonaker 

 

Welcome to the HP English Community --

 

Information here, article includes "what is a metered connection":

How to enable or turn off a metered connection in Windows 11 

 

Windows 11 Not your Operating System?

Use your favorite Browser and Search for "how to turn off metered connection Windows 10" or similar.

Replace "Windows 10" with your Operating System and version.

 

An Article from Windows Report

4 Ways to Turn Off Metered Connection in Windows 10 

 

If you are not running a metered network connection,

Try Restarting both printer and device (computer, tablet, phone).

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 6960 All-in-One Printer series  

 

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Dragon-Fur

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