"Printhead appears to be missing. not detected, or incorrectly installed. Error code: 0xc19a0040"

[ApostleGx]

"Printhead appears to be missing. not detected, or incorrectly installed. Error code: 0xc19a0040"

HP OfficeJet Pro 8625

Any idea how to fix

[Alden4]

Hi @ApostleGx,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

The error message you're seeing is related to a problem with the printhead of your HP printer. Here are some steps you can try to resolve the issue.

• Turn off the printer, unplug the power cord, and wait a few minutes before plugging it back in and turning it on again. This can sometimes help reset the printer and clear the error.
• Check to make sure the printhead is installed correctly. Open the printer cover and locate the printhead. Make sure it's properly seated and secured in its holder.
• Clean the printhead. Over time, printheads can become clogged with dried ink, which can cause errors. Follow the instructions in your printer manual to clean the printhead.
• Replace the printhead. If the printhead is damaged or malfunctioning, it may need to be replaced. Check your printer manual or HP's website for information on how to order a replacement printhead.

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support