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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
flahertykm
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"This feature has been locked by the person who set up the printer."

HP Recommended
HP OfficeJet Pro 6968
Microsoft Windows 10 (32-bit)

I posted this comment earlier but haven't gotten a response yet. 

 

I am locked out of my printer with most of the settings on the control panel greyed out. When I attempt to connect to wifi, I get an error that states:

 

"This feature has been locked by the person who set up the printer."

 

I set up the printer and did not assign a password (that I remember). I will need to do a factory reset. Please send me instructions via PM or via email to[Personal Information Removed]

 

Thanks !!

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