reset admin settings

[edv90250]

How do I reset the administrator settings on my HP OfficeJet 6700?  I am attempting to use wireless setup wizard to configure my printer to a new network and it says blocked by administrator.  When I attempt to reset to default settings, there is a message on my printer that also says blocked by administrator.  Is there a way to hard reset the printer?

[Jay_G24]

Hi @edv90250,

I'd like to help!

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[ej44]

can you please send me these instructions as well thanks

[ej44]

nm I figured it out. it's all good thanks 👍