• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Laser 107w

I forgot my password to access the EWS, as discussed in https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Reset-EWS-passwort-on-Laser...

 

Is there some secret way of resetting this? it seems really weird that there is no simple way of doing a reset of this.

 

If also spoken with HP call support but they were also unable to help me?

2 REPLIES 2
HP Recommended

@Dennis94, Welcome to HP Support Community!

There is no reset option on the printer, however, you can try restoring network defaults on the printer and try again.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Hi TEJ1602

 

Thank you for your response, however this does not help me, i would like to make changes to the printer that require admin access, but since i do not have the password any more i cannot make any changes.

 

Seems weird that it is not possible to reset the EWS password but apparently this is the case so I'll be sending the printer back.

 

Kind regards,

Dennis

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.