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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Laser Jet Pro MFP M28w

Hi everyone,

I've changed my wifi network and I don't succeed to set the new wifi network on the printer.

Do I need a way to reset the printer?

Can you help me please?

Thank you already for your help.

1 REPLY 1
HP Recommended

@davidmontreal

 

Welcome to the HP Support Community.

 

Here are the steps to reset the networks settings on the Printer:

 

Press wireless button over 20s, until wireless LED button, attention LED and power button LED start blinking, then release wireless button. Before restore network setting, click 'X' button or any other button to wake up printer first.

 

Once done, try connecting the Printer again.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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