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HP Color LaserJet Pro MFP M283fdw

i purchase my  HP Color LaserJet Pro MFP M282-M285 printer in 2021 and it worked just fine for some time, but now the touchscreen control panel is blank (off) and the printer won't connect either through wi-fi, ethernet or USB cable. Again, neither my computer nor HP Smart can find the printer. I have tried unplugging and plugging back in (directly in outlet), etc. No luck. Please help! many thanks

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