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Message 1 of 2
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trouble printing wireless

HP Recommended
deskjet 3630 all in one
Microsoft Windows 10 (64-bit)

printer information page says the printer is connected to my wireless network but then it has in bold 
"The printer is not connected to the internet".  I can't print anything

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@winn4863, Welcome to HP Support Community!

 

Reconfigure the printer and try printing. Refer to the document Connect to a Wireless HP Printer for help.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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