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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

what the custom password found on printer HP OfficeJet8015e

 

1 REPLY 1
HP Recommended

If prompted for a password, enter the PIN from the label on your printer. The PIN label can be found inside the cartridge access area.

 

 

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You may need to WiFi reset the printer: video here


Wi-Fi setup to router with smartphone (hp smart): video here


For Wi-Fi direct setup see page 34 click here.
Or watch this video.
This is useful if there is no modem or you it is difficult to program the modem / router.

WPS pin for connecting to modem/router:

Press the setup button
Select Wi-Fi setup
Chose OK and scroll for the WPS PIN
Make a note of the WPS PIN code


This video might help but is it 8020 type.


Install app click here to download


Printer Reference 8015e

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated when using the router type of connection.


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