• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎04-12-2025 04:29 AM

HP Recommended
Product: HP Envy 6120e All-in-One Printer
Operating System: Microsoft Windows 11

Hi I got pairing code but I did not found on your website where i can enter the pairing code. Can someone help me

1 REPLY 1

‎04-13-2025 08:23 AM

HP Recommended

@HS456, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Your HP+ Smart Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To enter the pairing code for your HP Envy 6120e All-in-One Printer and activate your HP+ smart printer, follow these steps:

  1. Open a Web Browser: On your computer, open a Web browser.
  2. Visit HP Smart Setup: Go to HP Smart Activate.
  3. Sign In or Create Account:
    • Sign In: If you already have an HP account, choose this option and enter your email address and password.
    • Create Account: If you do not have an HP account, choose this option to create one by entering the required information.
  4. Enter Pairing Code: When prompted, enter the pairing code that you retrieved from your printer control panel.
  5. Follow the On-Screen Instructions: Complete the setup process by following the on-screen instructions.

This process will activate your HP+ smart printer and enable you to access all the benefits and features associated with HP+.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.