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Common problems for Connectivity Issues
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‎09-29-2023 04:36 AM

HP Recommended
Product: HP DeskJet 3632 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

printer offline how do i get it back on i changed wifi passwword and cant find usb lead

Category:
1 REPLY 1

‎10-02-2023 05:24 AM

HP Recommended

Hi @mattb2015,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Have you made any changes to your router network or software?

 

Refer to this document and see if that helps. 

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-HP Support Community Moderator



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