will not print copy light does not light up

[bobby183]

HPDeskJet 4152e

[Raj_05]

Hi @bobby183,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 4152e printer isn't printing and the copy light isn't lighting up, there could be several reasons behind this issue. Here are some troubleshooting steps you can try.

• Power Cycle: Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on. Sometimes, a simple power cycle can resolve minor issues.
• Check Power Connection: Ensure that the power cord is securely connected to both the printer and the power outlet.
• Inspect Ink Cartridges: Make sure that the ink cartridges are properly installed and have sufficient ink. Replace any empty or faulty cartridges.
• Check Paper Tray: Ensure that the paper tray is loaded with paper and that the paper is properly aligned.
• Printer Software: Ensure that the printer software is installed correctly on your computer and that there are no pending updates.
• Restart Computer: Sometimes, restarting your computer can resolve communication issues between the printer and the computer.
• Reset Printer: Refer to your printer's manual for instructions on how to perform a reset. This can often resolve software or configuration issues.
• Check for Error Messages: If there are any error messages or warning lights on the printer, refer to the printer manual or the HP website for troubleshooting steps specific to those messages.

By going through these steps, you should be able to diagnose and hopefully resolve the issue with your HP DeskJet 4152e printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support