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10-14-2016 11:39 AM - edited 10-14-2016 01:50 PM
I had been using a compatible cartridge and the printer quit working. I have done the following: installed a new HP cartridge, unplugged the printer and waited 20 seconds to replug, verified the printer in the control panel and nothing works so far.
I have since figured out the problem and cannot see where to delete this post.