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1Billrg Honor Student
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4345MFP Gets error 49.4602

Performed a cold reset on this prionter first installed lastest Firmware and still same error, Replaced Formatter, Firmware Dimm and Memory Dimm as well, reconfigured all settings and printer comes to a ready state then right to this error. Swapped network cable  same, if you do not connect the network cable  it will come to a ready stated and stay that way. stumped. 

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Associate Dean
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4345MFP Gets error 49.4602

If it comes to ready without the network card connected, then the issue is a bad print job that is trying to print from one or more computers on the network. Perform a cold reset of the printer so it obtains a new ip address from your network. Use that new address to attach the printer to one of the computers as a local tcp/ip printer and see if it works. Keep in mind we do not know how you originally setup this printer on the network. If the MAC address or host name were used to attach to the computer, then it is possible a job is still trying to print to one of those addresses. Best test is to attach to a notebook or pc with a cross over cable and assign an ip address to the printer of 192.168.1.10 and assign a ip address to the pc or notebook of 192.168.1.9 and then see if you can add the printer to the pc or notebook and if it prints. If it does you are having network issues with something being sent to the printer that confuses it.
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1Billrg Honor Student
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4345MFP Gets error 49.4602

No jobs in print que all where cleared and hooked up another 4345 with this Ip and checked the que again deleted it from the server as of right now it has an ip address and that is all.Customer is running the Digital software to manage 5 of these printers and this is the only one having this problem when first worked on it performed a cold reset and everything was fine until I renamed it the host name they had for it, when it synced with the digital software program everything came up folder shares like it should be, then sent a job to it it printed and then after coming back to a ready stated it went right back to this error.

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Associate Dean
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4345MFP Gets error 49.4602

As I said it sounds like network issues.  Do a cold reset again and rename the host name to a generic name.  Now connect the printer to one of the computers via the network just using local tcp/ip port.  Send some print jobs and see if they print ok.  If they do, then the issue is the software or whatever they are using to control the printer from the server.  It will not be a printer issue.  Also recheck all host names to make sure you are not duplicating one.

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