Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎12-18-2012
Message 1 of 2 (229 Views)

4620 does not recognize printer

4620 e all-in-one.

It does not recognize my printer because message says it is connected to a different router. How can that be be when I have WIFI Access?  YET Test results maintains NO PROBLEMS FOUND - 

0 Kudos
Provost
Posts: 17,460
Member Since: ‎07-30-2012
Message 2 of 2 (219 Views)

Re: 4620 does not recognize printer

What is the SSID of YOUR wireless router signal?  What does the printer say it is connected too?

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
I used to work for HP but I saw the light and retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation