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Posts: 1
Member Since: ‎12-18-2012
Message 1 of 2 (229 Views)

4620 does not recognize printer

4620 e all-in-one.

It does not recognize my printer because message says it is connected to a different router. How can that be be when I have WIFI Access?  YET Test results maintains NO PROBLEMS FOUND - 

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Posts: 17,460
Member Since: ‎07-30-2012
Message 2 of 2 (219 Views)

Re: 4620 does not recognize printer

What is the SSID of YOUR wireless router signal?  What does the printer say it is connected too?

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I used to work for HP but I saw the light and retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.
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