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12-19-2012 11:13 AM
4620 e all-in-one.
It does not recognize my printer because message says it is connected to a different router. How can that be be when I have WIFI Access? YET Test results maintains NO PROBLEMS FOUND -
12-19-2012 05:25 PM
What is the SSID of YOUR wireless router signal? What does the printer say it is connected too?
If my post resolved your problem, please mark it as an Accepted Solution .
I used to work for HP but I saw the light and retired!
Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.