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Top Student
Posts: 2
Member Since: ‎05-09-2014
Message 1 of 3 (8,450 Views)
Accepted Solution

49.4C02 code on hp4350. What might I do to reset?

I have a 49.4C02 Service Error showing on my hp4350n LaserJet printer.   How do I resolve this?    The printer has been outstanding all along.  I have two other wireless computers at the house and I might have tried to print from one of them by mistake.  They would not have had the operating system downloaded.   

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Accepted Solution

Re: 49.4C02 code on hp4350. What might I do to reset?

From reading some of the suggestion, I disconnected the printer, went into my printer request list, deleted all of the print requests, plugged the printer in again then turned it on.  Wala!!! working.    Thanks all

 

Bodirayner 

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Distinguished Professor
Posts: 3,562
Member Since: ‎05-27-2010
Message 2 of 3 (8,434 Views)

Re: 49.4C02 code on hp4350. What might I do to reset?

Does the same thing happen if the printer is disconnected from the network before you power-off then power-on again?

 

If it does, then there is a problem with the printer itself.

 

If not, then it may perhaps be invoked by some system sending a 'rogue' job (not necessarily a conventional print job) to the device.

 

See thread http://h30499.www3.hp.com/t5/Multifunction-and-All-in-One/LJ-Pro300-color-MFP-M375nw-Power-cycling-d...

Top Student
Posts: 2
Member Since: ‎05-09-2014
Message 3 of 3 (8,395 Views)

Re: 49.4C02 code on hp4350. What might I do to reset?

From reading some of the suggestion, I disconnected the printer, went into my printer request list, deleted all of the print requests, plugged the printer in again then turned it on.  Wala!!! working.    Thanks all

 

Bodirayner 

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