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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-12-2013 12:21 PM

HP Recommended

I have a LaserJet M4555 MFP with a fuser error code of 50.2F.00.  The screen says to turn it off, then back on and if the issue persists, to call a tech.  Well, I have tried turning it off and back on.  I tried booting it without the network cable.  I even replaced the fuser.  And I still have the error.

 

Any ideas on how to fix it without throwing parts at it?

3 REPLIES 3

‎08-12-2013 05:49 PM

HP Recommended
This is a low or no temp error. If the fuser has indeed been replaced with a known working fuser and still have the same error, then the next step to to check all the connections for the fuser as indicated below:

W = 2: Reconnect the connectors (J53, J54 and J82) on the DC controller PCA.
3. Replace the fuser.
4. W = 2: Reconnect the connector (J62) on the low-voltage power supply PCA.
5. If the error persists, replace the low-voltage power supply.
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‎07-15-2015 02:31 AM

HP Recommended

I had the same issue. It turn out that the fuser motor was worn out. I replace it and the message was gone. Part number RM1-5778

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‎03-20-2016 05:39 AM

HP Recommended
I have a LaserJet M4555 MFP with a fuser error code of 50.2F.00. The screen says to turn it off, then back on and if the issue persists, to call a tech. Well, I have tried turning it off and back on. I tried booting it without the network cable. I even replaced the fuser. And I still have the error.

Any ideas on how to fix it without throwing parts at it?
Was this reply helpful? Yes No
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