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RSilva
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50.7 M277

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M277dw
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How to solve 50.7 error? I already turn off and on waiting more than 30 minutes.

Replacing the Fuser is the only solution? How can I access the tests? When giving the comands in the touch screen the Error popup and can't finalize the commands entry.

Please help.

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Gemini02
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Hi @RSilva,

 

Welcome to the HP Support Forums! I see by your post that you are getting the error "50.7 error". I would like to help you out today. 
 
The error 50.7 means that the product has experienced an internal hardware error.
 
Make sure the printer is connected directly to a wall outlet.
 
If you are still getting the error, then the printer will need to be serviced. You can contact  HP Customer Support to find out what service or trade in options is available. Fill in the model number and the form to receive a case number for quicker assistance.
 
Please keep me posted.Thank you.
Gemini02

I work on behalf of HP

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