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Honor Student
Posts: 2
Member Since: ‎01-22-2014
Message 1 of 3 (198 Views)

5530 doesn't print email content

Installed everything as directed to my home wireless network and I can print documents using my computer and router, HOWEVER, when I try to print content in emails I receive nothing happens.


For example, I wanted to print a coupon from Best Buy and did so as normally, but it doesn't print AND when I check the printing que nothing is shown. There's no indication of a problem on my computer or the printer, yet nothing happens.


I was able to print an entire email by forwarding the Best Buy coupon email to the printer's email, but this is a convoluted way to do it.


Please let me know why this is happening and what I can do to get it to print.

0 Kudos
Posts: 64,185
Member Since: ‎01-29-2009
Message 2 of 3 (185 Views)

Re: 5530 doesn't print email content



The printer won't print attachment(s), you have to save and print attachement(s) OR you can send to printer email address and it will print attachent(s) (valid formats) for you.



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Honor Student
Posts: 2
Member Since: ‎01-22-2014
Message 3 of 3 (180 Views)

Re: 5530 doesn't print email content

It won't even print the body of an email or any part of it.


My old printer, the HP Deskjet 3050 never had a problem with this, so why does this newer one?

(Kids broke the old one, fyi.)

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