cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
kmathews
New member
1 0 0 0
Message 1 of 2
152
Flag Post

61 cartridge not working in hp printer that takes 61 cartridge

HP Recommended
Envy 4500
Microsoft Windows 7 (64-bit)

It says the cartridge is for older generation of printer.... this is a 61 so IT SHOULD work for any printer that takes a 61 no matter what generation the printer is ... this is very inconvenient.

0 Kudos
1 REPLY 1
ShlomiL
Level 17
Level 17
30,746 30,462 5,262 12,211
Message 2 of 2
Flag Post
HP Recommended

Hi,

An older generation cartridge is an outdated cartridge manufatured at 2012 or earlier, a such cannot be used by the printer and need to be replaced.

 

You may find the following document, any cartridge made prior 4/2012, with a warranty end date of 4/2014 or earlier will be rejected:

https://support.hp.com/us-en/document/c03370748

 

Regards,

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation