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12-03-2009 07:59 PM
12-04-2009 03:54 AM - last edited on 04-18-2016 11:16 AM by OscarFuentes
This error message can occur if the cartridge is not making a good electrical contact with the printer. I recommend that you follow the steps provided in the following link to resolve the issue:
The use of a refilled or remanufactured cartridge can cause unpredictable behaviour. So, if you are using one of these cartridges, replace it with a genuine HP cartridge.
Reply with your findings.
Please mark reply as "Accept as Solution" if it solved the problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP