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HP Recommended
Officejet Pro 6830
Microsoft Windows 7 (64-bit)

The printer is complete;ly dead. I removed the internal power supply and it's output is 32 volts. Nothing unusual occured prior to this happening and there were no error codes. It worked fine, then the next day it wouln't come on. The other HP printer on our wireless network is working fine.

JohnV2

1 REPLY 1
HP Recommended

@JohnV2

 

Printer Homepage

Drivers, Software and Videos, How-to, Troubleshooting, Manuals, Product Information, and more:

HP Officejet Pro 6830 e-All-in-One Printer series

 

 

Troubleshooting the power:

Printer Does Not Turn On

 

Open Parts Surfer

  • Select a Country and then enter your device Product Number in the Quick Search box.
  • To see a system-specific list, enter your Serial Number in place of the Product Number.
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase.

 

NOTE:  Model / Product for the 6830 printer (from the Specifications page) = E3E02A

 

Parts may be available from

HP Parts Store

 

Additional information, including order-by-phone help is available in the FAQ section (scroll down on the main Parts website page).

 

Click the Thumbs Up to say Thank You for the help!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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