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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 09:12 PM

HP Recommended
Product: 6978
Operating System: Microsoft Windows 7 (64-bit)

I'm copnsidering buying the HP 6978, but after 30 years of HP printer ownership experience, I know to check the forums first. My concern is envelope printing, and the online 697x manual does NOT give me a good feeling. See below:

 

To print envelopes (Windows)

1. Load paper in the input tray. For more information, see Load paper.

2. On the File menu in your software, click Print.

3. Make sure your printer is selected.

4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the printer. For more information on the HP software, see Printer management tools.

5. Select the appropriate options on the Printing Shortcut tab. To change other print settings, click the other tabs. For more printing tips, see Tips for successful printing. NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the paper size on the printer control panel.

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

 

24 Chapter 3 Print ENWW

Does this explain how to print envelopes in Windows? Nope!

 

Please fix this and maybe

1 REPLY 1

‎05-17-2017 09:28 PM

HP Recommended

Hi,

You may find the steps to print envelopes in below document:

https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1...

 

The printer do support envelopes at a weight of 75 to 90 g/m2 (20 to 24 lb bond envelope).

 

You may find any supported envelope size within the 'Paper-handling specifications > Supported envelopes' section below:

https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1...

 

Regards,

Shlomi



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