Just bought this OfficeJet and trying to hook it up so that I can also send/receive faxes. I have 2 phone lines on my service jack. I used the phone cord provided for wall to "1-line" port on printer. And then attached a 2-phone line cord from "2-EXT" port on printer to my phone. Now my phone only recognizes the first phone line. I know that my cord from printer to phone is a 2-phone line cord....both lines work if I take the new printer out and go directly from wall jack to phone.
I also used another known 2-phone line cord replacing the one that came with the printer. This also didn't carry the second phone line signal through the printer to my phone.
Is there anyway to have my second phone line work on my phone when the printer is wired between the phone and the wall jack?
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The problem is that when I connect the Office Jet between my wall jack and my telephone, my second phone line indicates "no service" on my telephone display. In trying to set up the fax service, my primary phone line was impacted in a way that caused our home security system to alert us that we had no service to that line as well. I need to maintain both phone lines regardless if the fax is in use or not.
I was hoping to upgrade from my old multi-function device which does allow my second phone line to go through the machine and to my phone.
I don't think this OfficeJet model is a good fit for my current phone set up and use. I'll have to look around for something else.
Thanks for your help.
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