A4 prints HP 5520

[Rosita13]

Hi, when I try to print a photo from the web I can only to get it to print A5 size on A4 paper.

How can I print at A4 size please? 

Been trying for ages! 

R. 

[Dvortex]

Hello, @Rosita13 - Hope you are well 🙂
 

Thanks for stopping by the HP Support Forums! I’d like to help you with the HP printer issue!

Going through your post, I understand that you are unable to print in A4 paper. Please try the steps listed below and check:

• Unplug the USB cable from the printer and computer if present.
• Go to Control panel – Add or remove programs – Select all the HP Photosmart printer entries and uninstall them.
• Restart your computer.
• Now click on http://ftp.hp.com/pub/softlib/software12/COL42577/mp-108807-3/PS5520_1315-1.exe to download and install the printer drivers.
• Connect the USB cable if prompted and follow the onscreen instructions to complete the installation.
• Restart the PC and then try to print again and check.

Those steps should do the trick, let me know the outcome!

Good luck 🙂

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