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Rosita13
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Message 1 of 2
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A4 prints HP 5520

HP Recommended
hp5520
Microsoft Windows XP

Hi, when I try to print a photo from the web I can only to get it to print A5 size on A4 paper.

How can I print at A4 size please? 

Been trying for ages! 

R. 

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Dvortex
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Message 2 of 2
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HP Recommended

Hello, @Rosita13 - Hope you are well 🙂
 

Thanks for stopping by the HP Support Forums! I’d like to help you with the HP printer issue!

 

Going through your post, I understand that you are unable to print in A4 paper. Please try the steps listed below and check:

 

  • Unplug the USB cable from the printer and computer if present.
  • Go to Control panel – Add or remove programs – Select all the HP Photosmart printer entries and uninstall them.
  • Restart your computer.
  • Now click on http://ftp.hp.com/pub/softlib/software12/COL42577/mp-108807-3/PS5520_1315-1.exe to download and install the printer drivers.
  • Connect the USB cable if prompted and follow the onscreen instructions to complete the installation.
  • Restart the PC and then try to print again and check.

 

Those steps should do the trick, let me know the outcome!

Good luck 🙂


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DVortex
I am not an HP Employee
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