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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-28-2017 05:53 PM

HP Recommended
Product: ENVY5540
Operating System: macOS 10.12 Sierra

Will the Apps showing for my printer , but when I click them , they say,'not availble for your model', ever be available  for my model? If not why say they are in the first place?

2 REPLIES 2

‎05-28-2017 06:21 PM

HP Recommended

There have been some Apps retired on October 31, 2016. See the document here for information.  Depending on the region you are in you may be able to manager your printer Apps through the HP Connected site.


Bob Headrick,  HP Expert

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‎05-28-2017 06:29 PM

HP Recommended

Thanks I' havent read the text on the links but wiil now. oExplains it I only gotthe printer a few months ago but because a couple of the APPS are Google orientated I'm using a Chromebook to withcloud printing , hnce the question

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