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03-06-2011 04:42 PM - last edited on 04-18-2016 12:38 PM by OscarFuentes
I purchased a new iPad about two weeks ago and then purchased an HP Officejet Pro 8500A Plus AIO printer which I installed today. I connected the printer via a NETGEAR router that is and has been working with my iPad. I can't get the iPad to "see" the printer at all. My Dell 5 month old Inspiron works fine over the NETGEAR router with the new printer. What do I need to do to get the iPad to print wirelessly? I have looked up Airprint and followed your instructions but no luck.
Please see this link for information about how to use AirPrint with HP ePrint products - http://support.hp.com/us-en/document/c02623193
03-30-2011 11:50 PM - edited 03-30-2011 11:52 PM
Just got Airprint to work on my LAN connected HP OfficeJet 8500 printer! And in theory this will work for other models as well...
Installed the Airprint drivers as described on the webpage (link below) and it worked, after entering my windows logon password. Hope this helps.
Also a You Tube run down of the same information here:
04-03-2011 01:22 PM
Having recently had AirPrint suddenly stop working on my HP B110a from both an iPhone and iPad and tried everything to no avail. The printer was on the network, findable via the web browser but trying to print from iOS resulted in 'No Printer Found'. Turning on Internet Printing Protocol made the printer findable via AirPrint. HP really should indicate that turning IPP off also turns of AirPrint.
04-04-2011 11:52 AM
Can you check if the Netgear router supports mDNS Bonjour? The iPad / iPhone use Bonjour to discover the HP printer over the wireless network. Same for Mac OS X, a MacBook will also use Bonjour to discover the HP printer on a wifi network. if the Wifi router doesnt support Bonjour (mDNS), then the iPad will not be able to discover the printer.
I'm not clear on your description - you mention the iPad was working with your NETgear router, does that mean iPad was OK for the internet connection? Bonjour is not used for internet browsing so the iPad may be fine on your network for web browsing, but Bonjour support is required for device (printer) discovery)
I am an HP employee
04-05-2011 10:47 AM
I have HP 310a e-printer. As instructed, went to setup (tool at top)--web-product updates--check for updates--then choose if need new update of if you have latest update--nothing to do--go back to home page, Was very simple and easy to do. Thanks for info.
04-06-2011 09:11 PM
I have an hp photosmart c4780 which is not listed as compatible with airprint. I have seen online solutions that will make a wireless printer work - any ideas? I want to use it with my iPad
04-09-2011 12:30 PM
How about firmware update for Macs? No control panel. I've snooped around and I don't see anyplace to check for updates.
So will updates update the Mac app? Are there firmware updates for the device and if the device is connected to the internet will it check automatically?
04-10-2011 02:39 PM
I have the Officejet 8500 Pro A910
I actually still have bluetooth ON now, but I switch from 3G to WiFi.
Couple of things. I was having porblems with the printer-PERIOD. SO I completely reset (restarted/power cycled) ALL devices on the network (wireless): my 2 imacs and my macbook pro, the printer and the cisco valet + router and DSL modem.
I then DISCONNECTED my 8500 from the power strip/surge protector because I learned that it already has one BUILT IN, and I'm guessing by plugging it into another surge protector it will REDUCE power, which is probably not a good thing!!
I plugged the 8500 directly into the wall, powered everything back up, ensured the wireless network was back up and configured the printer to access the router again, and voila! No problems since!!
And I also made the imac that was furthest from the router completely wireless. Apparently my wife connected the ethernet cable at some point thinking it needed to be in there and that may have made the network ad hoc which for a home wireless network is completely unnecessary imo.
05-02-2011 07:23 AM
I did the firmware update, and my iPhone still doesn't "see" a printer. I solved the problem by installing an app called We Print on my Mac and the iPhone. It's like $6.99 but solved the problem. Documents are sent to the printer from the iPhone using the standard signal, not via wi-fi.
05-06-2011 03:19 PM
I have the same printer but when I try to send an email is says.... email rejected by the server because it does not allow relaying???