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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP DeskJet Ink Advantage 3630
Microsoft Windows 10 (32-bit)

There was no problem with my printer up to day. I'd like to print some pages but after I've turned on my printer all indicators start to flash. Thereis an E letter flashing on screen with exclamation mark and piece of paper icon flashing inside. There are also flashing ink and WIFI icons although the WIFI connection according to the picture is strong.

After starting my printer again it seems to be ok for a while but then it all starts again. My computer cannot comunicate with my printer. I've tried to re-install all necessary drivers but still to sided communication with my printer is immpossible.

Ink cartridges are full and original. As all the indicators are flashing it is not possible to set the WPS connection.

I've no idea what should I do.

7 REPLIES 7
HP Recommended

Take a look at this HP doc. for steps to try.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

Thanks for your suggestion, but unfortunately it doesn't help me (even if I'vered it in Polish) . Below you can find a screenshot of all ligtening icons. They all are blinking constantly. Maby it will be helpful to get a solution. I really appreciate your help and the fact that is voluntary. Regards. Anna

Przechwytywanie.PNG

HP Recommended

Does the The Number of Copies icon alternates between 'E' and something else?

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended
No, it is just E, nothing else displays.
HP Recommended

Remove both cartridges and then the power plug.

Wait 60 seconds b4 applying power, does the E appear again? 

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended
Ok, I will try this in the morning and I'll provide you with the feedback then. Now it's about 1 a. m. in Poland. Thanks for your engagement.
HP Recommended

As the problem still exists I've contacted wit my local hp support via phone and they will send me a new printer as the quarantee is valid. According to the phone call it seems to be more complicated that I supposed. Newertheless thanks for all your support again.

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