• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2017 11:28 PM

HP Recommended
Product: HP

I have a HP deskjet printer HP F2180 all in one series, when I plug the cable to the power point all the lighs on and the catridge can not move and I can not use my printer.

 

What happened to my printer and how to fix it so I can use it again, thank you in advance.

2 REPLIES 2

‎05-02-2017 03:24 AM

HP Recommended

Hi,

When all the lights are blinking it is likely to indicate an hardware failure or the control panel may not fully attached as shown below:

https://support.hp.com/us-en/product/HP-Deskjet-F2180-All-in-One-Printer/3177559/model/3177561/docum...

 

Ensure the printer is directly connected to a power socket, not thorugh any power strips, surce protectors, etc.

As well try plugging it to another power socket with no additional cables to deny any possible cause..

 

Make a power reset as described and ensure that the control panel overlay is installed correctly..

 

If those do not resolve the problem it will require servicing the printer or might be the time for a new one..

 

Regards,

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎05-02-2017 03:41 AM

HP Recommended

Thanks for your replay, all lights are not blinking, it just all on. Could you please help me with this problem?

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.