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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Tbennettao
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Android 5.0

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HP8610
Android 5.0 Lollipop
Since the lolipop roll out, I can no longer print from any app unless I chose to let HP manage the print. The HP print does not maintain the page formatting. Letting the app manage the print always returns a printer not found message. Is there a patch?
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DocCottle
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Hey @Tbennettao,

 

Welcome to the HP Support Forums! I hope you enjoy your stay here.

 

I understand that you are having some issues with printing from your Android to your Officejet Pro 8120 e-All-In-One Printer. I can help you with that, however I am not quite sure what is happening. To help me narrow down the issue, can you let me know if you are able to print wirelessly from a Windows PC or a Mac to the printer? Once I know that I will be better able to assist you.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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