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rkb Student
Student
Posts: 1
Member Since: ‎01-26-2010
Message 1 of 2 (933 Views)

Automatic Fax Receive HP OfficeJet J5780 all-in-one

Hi for some reason I can no longer receive faxes automatically.  Was able to in the past and have had a few power surges & black outs - since then, even though fax setup says "automatic answer" in on and it is set to 6 rings before the fax cuts in......it doesn't work.  Can answer manually, but that's no good for me when I'm not here.  We operate Windows XP Home Edition, have ADSL with filters on all phone lines and have no answering machine.....any ideas?

 

Thanks Rhonda

0 Kudos
Master's Graduate
Posts: 451
Member Since: ‎04-15-2010
Message 2 of 2 (374 Views)

Re: Automatic Fax Receive HP OfficeJet J5780 all-in-one

[ Edited ]
Hi,

Follow the steps in the link below to solve the issue:

http://support.hp.com/us-en/document/c01670572
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