Note on archived topics.
03-01-2011 09:51 AM - edited 03-01-2011 09:58 AM
logged into 110a using Chrome and printer's IP address. Select scan options, and a preview of the scan duly appears.
If I scan as PDF then the "Status" (shown in red) reads:
Click the Save icon to save the scan on your computer
BUT there is no "Save icon" anywhere I can see.
If I scan as JPEG then the Status reads
Right-click the image to save the scan on your computer.
When I do this it appears to work, but in fact creates an empty file of zero size.
02-08-2013 01:44 PM
I am using IE 10 on Windows 8 and it does nto work either.
List of gripes:
1.) no support
2.) no "detailed" instructions I.E. Scan to Email for different providers: Exchange 2007/2010/2013, Hotmail/Live, Gmail, etc. They just say "log on to printer via IP and go to Scan to EMail Settings..." Really Captain Obvious, really?
3.) No patch, firmware, updates that keep up with current operating systems.
In short it is frustrating to buy a printer and use it for 1 year and find out that I have to buy another one to get it to do what I bought the previous one for.
THanks for the vent HP.
04-20-2014 06:20 AM
You need to use the scroll bars in image preview to scroll to the lower right part of the image. If you put your mouse on the lower right part of the preview, the standard Chrome pdf bar will appear and you can save then.
HP needs to fix the image preview window's compatibility with Chrome.