Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎02-28-2013
Message 1 of 2 (605 Views)

Black ink not printing on HP Officejet 6500 Wireless All-in-One Printer

Printing was so light that I thought it didn't print at all. When I performed a printhead cleaning I got no black at all in the printout. I blew through the vent opening on the black cartridge to clear any clogs in the cartridge and the ink flowed out without blockage. I then performed a printhead alignment and again no black and I a got a message on the printer that the alignment failed.

Finally I used only black ink in a print job and the printout was blank.

0 Kudos
Provost
Posts: 29,583
Member Since: ‎11-17-2008
Message 2 of 2 (602 Views)

Re: Black ink not printing on HP Officejet 6500 Wireless All-in-One Printer

[ Edited ]

I would suggest looking at the troubleshooting steps in this document.  If that does not resolve the issue the post here may help.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation