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Black ink not working
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Honor Student
Posts: 4
Member Since: ‎06-29-2014
Message 11 of 13 (128 Views)

Re: Black ink not working

Thanks for your reply. I can confirm that I've tried all steps listed as requested. My region is USA/midwest.

HP Support Agent
Posts: 17,328
Member Since: ‎09-02-2013
Message 12 of 13 (126 Views)

Re: Black ink not working

Hi KBKelly,


Thank you for getting back to me. I am going to send you a private message, please check the little envelope on the top right hand corner of the forums page to check your Forums inbox.


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I work on behalf of HP

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Honor Student
Posts: 3
Member Since: ‎06-14-2014
Message 13 of 13 (110 Views)

Re: Black ink not working

Ok, so yesterday I went out and bought a new printer to replace the existing one that was not working right.  I thought I would try one more time to make it work, and it worked without doing anything other than printing a test page.  Either my printer has a mind of its own, or demons.  Either way it is working probably because I scared it with a new printer.  Totally confused now, but happy.  Thanks for all of the support.

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