Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎07-07-2014
Message 1 of 2 (213 Views)

Black inkchange unrecognized by printer

On a four ink printer, I replaced all four inks but the black one isn't recognized by the printer. I repeated the installation but I got the same issue; My printer  model is HP Photosmart 5514

0 Kudos
Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 2 (191 Views)

Re: Black inkchange unrecognized by printer

Is it that the black won't print or is it giving an error message? Is the printer in warranty?

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation