Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Highlighted
Student
Posts: 1
Member Since: ‎10-29-2008
Message 1 of 2 (855 Views)

Black page with ePrint.

HP Color LaserJet 2605dn prints complete black page via ePrint (should PDF, picture or Excel List)


HP LaserJet 1320 prints without problems via ePrint ....

Printer: HP CLJ 2605dn, HP LJ 1320  (1320 works)
OS: Android 4.0.4 on Sony Xperia T (LT30p)
ePrint: v2.1.0 of Google Play

Has never worked

 

Printer firmware is up to date
Printer works on pc

Only problems with smartphone


someone has an idea?  

mfg, cs

0 Kudos
Tutor
Posts: 15
Member Since: ‎03-07-2012
Message 2 of 2 (839 Views)

Re: Black page with ePrint.

Hi Christian,

 

Your post is related to HP ePrint, not HP ePrint&Share.

 

You should redirect your support request to the following email address: webservices_support_en@mail.support.hp.com

 

Also you can contact HP on the following URL to get help with your specific printer HP CLJ 2605dn:

 

http://www8.hp.com/us/en/contact-hp/contact.html

 

Best Regards,

 

Marc

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation