Hi @Bangle3
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that you are having print quality issues.
I’d love to help!
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
· When was the last time the printer was working fine?
· Have you made any software or hardware changes on the computer?
· Have you performed any troubleshooting steps before posting?
Follow the steps in the below article and check if it helps.
http://hp.care/2rjVXS8
Let me know how it goes and you have a good day ahead.
Take care!
Cheers!
The_Fossette
I am an HP Employee