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Honor Student
Posts: 2
Member Since: ‎05-17-2014
Message 1 of 2 (688 Views)
Accepted Solution

Bluetooth Setting Missing

[ Edited ]

Product Name: HP Touchsmart 23-f217c

Edition: Windows 8.1

 

I have just purchased some new Beats Wireless bluetooth headphones and would like to connect them with my computer.

 

I go into Settings/PC Settings/Devices and there is no option to enable or disable bluetooth devices. The toggle button is missing from there completely.

 

How can I connect my bluetooth device to my computer? I find it very strange that this setting is missing completely.

 

I also have a Microsoft Surface tablet and in Settings/PC Settings/Devices the Bluetooth toggle is there.

 

Any help would be greatly appreciated!

 

Thanks,

 

Mario 

0 Kudos
Accepted Solution

Re: Bluetooth Setting Missing

Hi,

 

Unfortunately your machine does not have this option (only few dollars) as shown:

 

   HP Pavilion TouchSmart 23-f217c All-in-One Desktop PC Product Specifications

 

If you wish, please use a Bluetooth dongle:

 

   http://www.google.com.au/search?q=usb+bluetooth+dongle&nord=1&source=univ&tbm=shop&tbo=u&sa=X&ei=DT53U4CAF8KPkwWG04CYBA&ved=0CCgQsxg&biw=1920&bih=979

 

Regards.

ps This option is not on my loan Envy 17 with Leap too.

View solution in context
Provost
Posts: 64,279
Member Since: ‎01-29-2009
Message 2 of 2 (674 Views)

Re: Bluetooth Setting Missing

Hi,

 

Unfortunately your machine does not have this option (only few dollars) as shown:

 

   HP Pavilion TouchSmart 23-f217c All-in-One Desktop PC Product Specifications

 

If you wish, please use a Bluetooth dongle:

 

   http://www.google.com.au/search?q=usb+bluetooth+dongle&nord=1&source=univ&tbm=shop&tbo=u&sa=X&ei=DT5...

 

Regards.

ps This option is not on my loan Envy 17 with Leap too.

BH
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