Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎04-20-2010
Message 1 of 2 (1,649 Views)

Broken ethernet port

I purchased a Office jet Pro L7680 about 7 months ago. All of the sudden ethernet port stopped working, when it connected to my router no light on the port, no activity. Tried different router port, connect with crossover directly to PC but with still no activity or ethernet connection light. It appears the ethernet port on the printer is damaged because anything plugged into my router ports all work. How do I replace the ethernet port under warranty?

0 Kudos
Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 2 (1,646 Views)

Re: Broken ethernet port

Here is how to contact HP.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation