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Posts: 1
Member Since: ‎10-19-2011
Message 1 of 2 (3,492 Views)

C309a Printhead Problem

I have a Printhead Problem on my C309a all-in-one printer.  It tells me to "Remove all Cartridges.  Next, lift gray latch and remove Printhead.  Then, re-install Printhead and Cartridges."  I have done this several times but cannot get the error message to go away, or get the printer to work again.

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Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 2 (3,478 Views)

Re: C309a Printhead Problem

[ Edited ]

Hi melock11

Any luck if you perform a partial reset ? (as per solution 6 here )


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