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08-06-2011 11:49 AM
I recently purchased the HP Photosmart Pemium all-in-one printer. I get the following message when I try to scan... "Try starting scan from computer. Refer to documentation for details."
Not sure what "documentation" this message is referring to.
08-06-2011 12:14 PM - last edited on 06-02-2015 05:52 PM by Omar-E
The manual discusses scanning from the scanner bed to the computer.
Have you tried manually scanning from the HP Photosmart Software Suite?
Important: Before you use the scan button on your printer, use HP Solution Center to create the settings for that button . For example, you need to decide whether you want a settings prompt screen and a scan preview. Also, you must create the list of "shortcuts" that you want to display on the front panel of the printer.
HP Multifunction Printers - How to Scan: Windows 8 http://support.hp.com/us-en/document/c03511921
HP Multifunction Printers - How to Scan: Windows 7 http://support.hp.com/us-en/document/c03476857
HP Multifunction Printers - How to Scan: Windows Vista http://support.hp.com/us-en/document/c03517146
Scan from Windows XP With the Full Feature HP Software for HP Multifunction Printers http://support.hp.com/us-en/document/c03517150
HP LaserJet Multifunction Printers - How to Scan: Windows 8 http://support.hp.com/us-en/document/c03755019
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers http://support.hp.com/us-en/document/c03584750
HP LaserJet Multifunction Printers - How to Scan: Windows Vista http://support.hp.com/us-en/document/c03584647
HP LaserJet Multifunction Printers - How to Scan: Windows XP http://support.hp.com/us-en/document/c03584350
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