cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HPPRINTER2015
New member
3 1 0 0
Message 1 of 2
147
Flag Post

C4780 Needs Factory Reset- Help!

HP Recommended
Photosmart c4780
Microsoft Windows 10 (64-bit)

Hi Everyone!

 

My C4780 is frozen on the HP screen with the blue bar.

 

I read every suggestion on the related HP forum, and it appears the only thing left is the factory reset (that has to be PM'd to me).

 

I've tried everything (Turning off/on, ungplugging--holding down power button 60 secs and plugging back in), and nothing works,

 

Any help would be much appreciated!

 

Many thanks,

 

John

0 Kudos
1 REPLY 1
banhien
Level 19
Level 19
92,013 91,894 11,863 25,336
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Double post. Please use:

 

   http://h30434.www3.hp.com/t5/forums/replypage/board-id/PostPrint/message-id/520994

 

Thanks.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation