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dexter74 Honor Student
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C5280 cartridge problem...

After few printed sheets printers was not used by about two weeks.

 

Today I turn on my printer and on display I have: "Ink cartridges. See documentations." (or similar, I have polish language). And on front panel flashing exclamation mark.

 

I'm sure cartrdges are almost full, i printed only few sheets with tex only. I removed cartridges and clean points of contact.

 

Help, what should I do, new cartridges are very expensive...

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Regents Professor
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C5280 cartridge problem...

Follow the steps in THIS document. If the issue persists, then call HP or go to an authorized HP service centre to get the cartridge replaced.
I am an ex-HP Employee. Currently inactive on the forum.
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dexter74 Honor Student
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C5280 cartridge problem...

Hmmm...


Solution one: Use the genuine cartridges.

My cartridges are delivered with printer.

 

Solution two: Make sure the cartridge is compatible with your product

See solution one

 

Solution three: Check the cartridge warranty

Color cartridge: 2010/03/02, black 2010/07/05

 

Solution four: Clean the electrical contacts on the cartridge and in the product

Done, still problem.

 

Solution five: Replace the cartridges

Beautifull. In Poland price of both cartridges = 1/2 of price whole printer (with cartridges!). Printer - 130$, cartridges 70$!

Everything is OK if cartridges are empty, but they are'nt!

 

Solution six: Service the product

I'm afraid it's good solution... ;-(

 

Thanks DexterM (from Dexter too ;-)

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Jam_mal_74 Student
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C5280 cartridge problem...

Same problems on a 5280 Photosmart. I own this printer since jan 2009, more or less, and now, it seems, no cartridge is accepted.... it always answers to see instructions, to choose original cartridges, and so on.

I will have to buy a new printer.

 

Too much control and electronic about these cartdriges means much more problems for the owner.....gonna buy another brand, maybe....

GmN
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