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02-03-2011 08:57 AM
I am having the same problem! The printer test page prints fine and sometimes you can print one page, but it seems to be more of a problem when trying to print multiple pages. The printer just shuts down on its own. I've double checked all the cords, plug-ins etc. and reconnected my wireless to my computer thinking it was a miscommunication with the network, but the problem persists!! Can anyone at HP shed some light?
04-04-2011 07:23 AM
My C8180 I currently own, and the hp printer I had prior, both do the same thing. I called hp about it and they tried to sell me a brand new printer for more that Amazon sells them. My printer is two months out of warranty. They admitted that there is a firmware problem and said normally they would replace the printer, but there is nothing they can do because it is out of warranty. I tried to talk to a supervisor about it because it is not a wear problem, it is an "it's not well designed" problem. He offered to match Amazon's price and offer a three year warranty for $1. I asked to speak to a manager and they set up an appointment for the next evening. Guess what? They never called! After tonight, I am starting a "Truth about HP" campaign on every social network I am on as well as email and word of mouth. HP does not back their products and are difficult to deal with. Let’s all try an Epson!
Vik: Tech Support
Manager: Now Show (Missed 5 pm 4/1/2011 call)
Ticket No: 8049010371
04-12-2011 09:17 PM
I just solved the same problem by replacing all 4 capacitors on the power board with higher capacity ones capable of handeling higher temperatures. As it turned out all 4 were defective after limited use of 1.5 years. I was able to find a TV repair shop that works on printer power supplies to make the repair costing $79.
02-11-2012 05:43 AM
That's what I heard on a nother forum. I am going to take my C8180 apart today and check the caps on the power supply. I read either the green or purple will be blistered and or swollen. I am hoping to get replacements at Radio Shack or online electronics store and do teh job for a lot less than $80.