I have updated to Windows 10 very recently. My hp 5530 e printer is giving me an error message C4EBA341 which is a carriage issue. I have looked into solutions for carriage jams with no luck solving this problem. The ink cartridges are jammed on the right side of the carriage and I am unable to manually move them. This has happened over the last couple weeks. Sometimes after shutting down and restarting the printer I can hear the ink cartridges get free and move along the carriage but I don't seem to be able to free them.
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HevnLgh I work on behalf of HP
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