Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎03-06-2013
Message 1 of 3 (5,899 Views)

CM 6040MFP gives 30.01.41 error on control panel when we click on graded icons.

Can you please help providing the solution.

 

Thanks,
Satish.

0 Kudos
Professor
Posts: 2,504
Member Since: ‎07-08-2011
Message 2 of 3 (5,888 Views)

Re: CM 6040MFP gives 30.01.41 error on control panel when we click on graded icons.

30.01.41 - Scanner Failure - There was a CPB (Copy Processor Board) error.

 

Make sure the SCB (Scanner control board) and CBP have power by checking the LED's on the scanner assembly.  Check the scanner power cable connections.  If that does not resolve the problem then replace the CPB.


My HP Enterprise Profile
My Verizon Wireless profile
If you found this post helpful then please award it a Kudo (purple thumbs up) or even better mark it as the solution : )
Grad Student
Posts: 178
Member Since: ‎10-18-2012
Message 3 of 3 (5,882 Views)

Re: CM 6040MFP gives 30.01.41 error on control panel when we click on graded icons.

30.01.41 can also be caused by a requirement to update firmware, make sure your at minimum on 20101206 52.121.2 for your firmware.

This was one of the fixes in the roll up on that level.

 

If this fails then as suggested you need to look at diagnostics and replace SCB.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation