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Honor Student
Posts: 4
Member Since: ‎04-25-2012
Message 1 of 2 (869 Views)
Accepted Solution

CP1215 reports all colors ink cartridges are empty

HP CP1215 reports all color ink cartridges are empty, although they have rarely been used, the BLACK toner shows 72%, while all three color  inks report 0%.

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Accepted Solution

Re: CP1215 reports all colors ink cartridges are empty

Hello, 

Thanks for the post.  That is odd, there is a way to get past this message, I've included a link below with the explaination and why this happens.  Good Luck!

 

 

http://support.hp.com/us-en/document/c01905250

 

http://support.hp.com/us-en/document/c01788825

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Associate Professor
Posts: 1,518
Member Since: ‎04-25-2011
Message 2 of 2 (844 Views)

Re: CP1215 reports all colors ink cartridges are empty

[ Edited ]

Hello, 

Thanks for the post.  That is odd, there is a way to get past this message, I've included a link below with the explaination and why this happens.  Good Luck!

 

 

http://support.hp.com/us-en/document/c01905250

 

http://support.hp.com/us-en/document/c01788825

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