CP5525 - Error 99.05.56

[benb973]

Hello,

I've got a Laserjet CP5525n (P/N :CE707A), whith the error 99.05.56.

I update the firmware with EWS. The printer receive the file, but when I click to reboot the printer freeze, with the message the printer is rebooting.

I was changing the formatter and the 8GB drive solid state but the problem persists.

I find nothing on this error.

Can someone help me please ?

Thank you

[DoublHH]

I don't know, myself, but I'm told that's a Firmware error from your printers' firmware. You're probably gonna need HP TECH SPT.

[davidzuts]

Only info I can find:

99.05.56
Description

Firmware Install Error : IoctlSetBaudRate failed

Recommended action

1.Perform a clean disk from the preboot menu.
2.Reload latest version of firmware via USB Thumbdrive.
3.If the issue persists, replace the formatter assembly.

[benb973 · Accepted solution]

Hello,

I changed the controller board for solved this problem.

Thank you for your help.

[nehasinha]

Hi,

Following are the steps for resolving this error:

• Perform a clean disk from the preboot menu.

• 1. Turn the product on.

  2. When the Ready, Data, and Attention LEDs are illuminated solid, press the Stop button.

  3. Press the Down arrow button  to highlight Administration , and then press the OK button.

  4. Press the Down arrow button  to highlight Clean Disk , and then press the OK button.

  5. Press the OK button again.

• Reload latest version of firmware via USB Thumbdrive.
• If the issue persists, replace the formatter assembly.

Thanks

 Neha Sinha